What features should I look for in a sales chatbot?
You should look for features like natural language processing, integration with CRM systems, and 24/7 availability.
How important is integration with other tools?
Integration is crucial as it allows the chatbot to access customer data and provide personalized responses.
Can a sales chatbot handle multiple languages?
Yes, many advanced sales chatbots can support multiple languages to cater to a diverse customer base.
What about analytics and reporting features?
Analytics are essential for tracking performance, understanding customer interactions, and optimizing sales strategies.
Are there any specific platforms you recommend?
Platforms like Drift, Intercom, and HubSpot offer robust sales chatbot features that are worth considering.
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