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What are the differences between Salesforce Essentials and Salesforce Lightning?

An example of an AI chatbot conversation about Salesforce Essentials vs. Lightning features and benefits.

😀
You

What are the main differences between Salesforce Essentials and Salesforce Lightning?

MagicBuddy
MagicBuddy

Salesforce Essentials is designed for small businesses, offering basic CRM features, while Salesforce Lightning provides a more advanced interface and additional customization options for larger organizations.

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You

Can you explain the pricing differences between the two?

MagicBuddy
MagicBuddy

Sure! Salesforce Essentials is generally more affordable, aimed at startups and small teams, while Salesforce Lightning has a higher price point due to its extensive features and capabilities.

😀
You

Which one would you recommend for a growing business?

MagicBuddy
MagicBuddy

For a growing business, Salesforce Lightning is often recommended as it offers scalability and more advanced tools that can support your growth.

😀
You

Are there any specific features that are exclusive to Lightning?

MagicBuddy
MagicBuddy

Yes, Salesforce Lightning includes features like the Lightning App Builder, enhanced reporting tools, and AI-driven insights that are not available in Essentials.

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