How do I handle a Salesforce incident response?
An example of an AI chatbot conversation about Salesforce incident response procedures.
How do I handle a Salesforce incident response?
To handle a Salesforce incident response, first identify the nature of the incident. Is it a data breach, system outage, or something else?
It's a data breach. What steps should I take?
Immediately secure your Salesforce environment by changing passwords and revoking access. Then, assess the extent of the breach.
How do I assess the extent of the breach?
Review access logs, identify affected records, and determine if sensitive data was compromised. Document everything for reporting.
What should I do after assessing the breach?
Notify affected users, report the incident to relevant authorities, and implement measures to prevent future breaches.
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