What are some practical use cases for sentiment analysis?
Sentiment analysis can be used in various fields like marketing, customer service, and social media monitoring.
Can you give me an example in marketing?
Sure! In marketing, companies use sentiment analysis to gauge customer reactions to their campaigns and products.
How does it work in customer service?
In customer service, sentiment analysis helps identify customer emotions in feedback, allowing for better response strategies.
What tools can I use for sentiment analysis?
There are several tools like IBM Watson, Google Cloud Natural Language, and Microsoft Azure Text Analytics that can help.
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