What are service charges in the hospitality industry?
An example of an AI chatbot conversation about service charges in hospitality.
What are service charges in the hospitality industry?
Service charges are fees added to the bill in restaurants and hotels, typically for service provided.
Are service charges mandatory?
No, service charges are not mandatory, but many establishments include them to ensure fair compensation for staff.
How do service charges differ from tips?
Service charges are automatically added to the bill, while tips are voluntary and given directly to staff.
Can I refuse to pay a service charge?
You can ask to have it removed, but it's at the discretion of the establishment.
What percentage is typically charged as a service fee?
Service charges usually range from 10% to 20% of the total bill, depending on the venue.
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