What is session timeout in e-commerce?
An example of an AI chatbot conversation about session timeout in e-commerce.
What is session timeout in e-commerce?
Session timeout in e-commerce refers to the period of inactivity after which a user's session is automatically terminated.
Why is session timeout important for online shopping?
It's crucial for security, protecting user data, and ensuring that abandoned carts are cleared to improve site performance.
How can I adjust session timeout settings on my e-commerce site?
You can usually adjust session timeout settings in your website's backend or through your e-commerce platform's settings.
What happens if a user is timed out during checkout?
If a user is timed out during checkout, they may lose their cart items and have to start the process over, which can lead to frustration.
Are there best practices for setting session timeouts?
Yes, best practices include balancing security with user experience, typically setting timeouts between 15 to 30 minutes.
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