What are session timeouts in e-commerce and why are they important?
An example of an AI chatbot conversation about session timeouts in e-commerce.
What are session timeouts in e-commerce and why are they important?
Session timeouts are periods of inactivity after which a user's session is automatically logged out. They are crucial for security and user experience.
How do session timeouts affect shopping cart abandonment?
Long session timeouts can lead to higher cart abandonment rates, as users may leave their carts unattended for too long.
What is the ideal duration for session timeouts?
The ideal duration varies, but typically ranges from 15 to 30 minutes, balancing security and user convenience.
Can session timeouts be customized for different users?
Yes, many e-commerce platforms allow customization of session timeouts based on user behavior or account type.
What are some best practices for managing session timeouts?
Best practices include notifying users before timeout, allowing session extension, and ensuring secure logouts.
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