How do I set KPIs for my eCommerce business?
An example of an AI chatbot conversation about setting KPIs for an eCommerce business.
How do I set KPIs for my eCommerce business?
Setting KPIs involves identifying key metrics that reflect your business goals. What specific areas are you focusing on?
I want to improve sales and customer retention.
Great! For sales, consider metrics like conversion rate and average order value. For retention, look at customer lifetime value and repeat purchase rate.
How often should I review these KPIs?
It's best to review your KPIs monthly to track progress and make adjustments as needed.
Can you suggest some tools to track these KPIs?
Sure! Tools like Google Analytics, Shopify Analytics, and Klaviyo can help you track these metrics effectively.
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