How can we improve staff communication during a crisis?
Improving staff communication during a crisis involves clear messaging, regular updates, and utilizing multiple channels.
What channels should we use for communication?
Consider using email, instant messaging apps, and video calls to ensure everyone stays informed and connected.
How often should we provide updates?
Updates should be provided regularly, at least daily, or more frequently if the situation changes rapidly.
What if some staff members are remote?
Ensure remote staff are included in all communications through digital platforms and encourage feedback to keep them engaged.
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