How can we improve staff training for better parent communication?

How can we improve staff training for better parent communication?

Improving staff training can involve several strategies, such as role-playing scenarios, workshops on empathy, and communication techniques.

What specific topics should be included in the training?

Key topics could include active listening, conflict resolution, cultural sensitivity, and effective feedback methods.

How often should we conduct these training sessions?

It's beneficial to conduct training sessions at least twice a year, with refreshers or workshops as needed.

Can you suggest some resources for training materials?

Sure! You can use online platforms like Coursera, or resources from the National Association of School Psychologists.