How can I file a complaint about the subway service?
You can file a complaint by visiting our website's contact page or calling our customer service hotline.
What information do I need to provide when filing a complaint?
Please provide your name, contact information, the date and time of the incident, and a detailed description of your complaint.
Is there a specific form I need to fill out?
Yes, we have an online complaint form that you can fill out. It's available on our website under the 'Contact Us' section.
How long does it take to get a response?
Typically, you can expect a response within 5-7 business days after submitting your complaint.
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