What should I do if my subway pass isn't working?
An example of an AI chatbot conversation about subway pass complaints and solutions.
What should I do if my subway pass isn't working?
First, check if your pass is expired or if there's a balance issue. If everything seems fine, try tapping it again.
It still doesn't work. What are my options?
You can visit the nearest subway station's customer service or call their helpline for assistance.
Can I get a refund for the unused days?
Refund policies vary by transit authority. It's best to check their website or ask customer service for details.
Is there a way to report this issue online?
Yes, many transit authorities have online forms for reporting issues. Check their official website for the link.
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