What is the average response time for customer support?
The average response time for customer support is typically between 24 to 48 hours, depending on the channel.
Is there a way to get faster responses?
Yes, using live chat or contacting support during peak hours can often lead to quicker responses.
What if my issue is urgent?
For urgent issues, I recommend using the emergency contact option available on our website.
Can I track the status of my support request?
Absolutely! You can track your support request status through the support portal using your ticket number.
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