What are the typical response times for customer support?
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What are the typical response times for customer support?
Response times can vary, but generally, we aim to respond within 24 hours for email inquiries.
What if I need urgent assistance?
For urgent issues, we recommend using our live chat feature, where you can expect a response in under 5 minutes.
Are there different response times for different support channels?
Yes, response times can differ: live chat is fastest, followed by phone support, and then email.
Can I track the status of my support request?
Absolutely! You can track your request status through our support portal using your ticket number.
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