What is the ROI of implementing new technology initiatives?
The ROI of technology initiatives can be measured by comparing the benefits gained to the costs incurred. What specific initiative are you considering?
I'm looking at a new CRM system for my sales team.
For a CRM system, you can evaluate ROI by looking at increased sales, improved customer retention, and time saved on administrative tasks. Have you estimated the costs yet?
Yes, the initial cost is around $20,000. What benefits should I expect?
You might expect benefits like a 20% increase in sales efficiency, better customer insights, and reduced churn rates, which can significantly outweigh the initial costs.
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