What is the technology behind contextual chatbots?
Contextual chatbots use natural language processing (NLP) and machine learning to understand user intent and context.
How do they understand context in conversations?
They analyze previous interactions, user data, and conversation history to maintain context and provide relevant responses.
Can you give an example of how this works?
Sure! If you ask about booking a flight, the chatbot remembers your previous queries about destinations and dates.
What are the benefits of using contextual chatbots?
They provide personalized experiences, improve user engagement, and can handle complex queries more effectively.
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