What are the best practices for technology training for collection managers?
Best practices include hands-on training, regular updates, and tailored sessions to meet specific needs.
How often should training sessions be held?
Training sessions should be held quarterly to keep skills updated and address new technologies.
What technologies should collection managers focus on?
Collection managers should focus on data management systems, CRM software, and analytics tools.
Can you recommend any specific training programs?
Yes, programs like Coursera's Data Management for Collection Managers and LinkedIn Learning offer great resources.
How can I measure the effectiveness of the training?
You can measure effectiveness through feedback surveys, performance metrics, and tracking technology adoption rates.
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