How can I test my CRM integration with the chatbot?
An example of an AI chatbot conversation about testing CRM integration.
How can I test my CRM integration with the chatbot?
You can test your CRM integration by simulating user interactions and checking if data syncs correctly.
What specific scenarios should I test?
Test scenarios like lead creation, updating contact information, and retrieving customer data.
How do I know if the integration is successful?
You can verify success by checking for accurate data flow and ensuring no errors occur during the process.
Are there any tools to help with testing?
Yes, tools like Postman for API testing and integration testing frameworks can be very helpful.
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