What are some edge cases for AI chatbots?
An example of an AI chatbot conversation about testing edge cases in chatbot interactions.
What are some edge cases for AI chatbots?
Edge cases for AI chatbots include ambiguous questions, slang, and unexpected user emotions.
Can you give me an example of an ambiguous question?
Sure! A question like 'Can you tell me about the bank?' could refer to a financial institution or a riverbank.
How do chatbots handle slang or informal language?
Chatbots use natural language processing to recognize and adapt to slang, but they may struggle with very new or niche terms.
What happens if a user expresses frustration?
A well-designed chatbot should recognize frustration and respond empathetically, possibly offering to escalate the issue.
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