What are some effective testing scenarios for AI chatbots?
Effective testing scenarios include user intent recognition, handling unexpected inputs, and multi-turn conversations.
Can you give me an example of a multi-turn conversation scenario?
Sure! A user might ask for restaurant recommendations, then inquire about specific cuisines, and finally request a reservation.
How do I test the chatbot's ability to handle unexpected inputs?
You can simulate unexpected inputs by providing random phrases or questions that are unrelated to the chatbot's purpose.
What tools can I use for testing my chatbot?
Tools like Botium, TestMyBot, and Chatbot Testing Frameworks can help automate and streamline your testing process.
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