How can I test my AI chatbot with real data?
You can test your AI chatbot with real data by using transcripts from previous conversations or by conducting live tests.
What types of real data should I use for testing?
You should use diverse data that includes various user intents, phrases, and contexts to ensure comprehensive testing.
How do I analyze the results from the testing?
You can analyze the results by measuring response accuracy, user satisfaction, and identifying common failure points.
Are there any tools that can help with this process?
Yes, tools like Botium, Rasa, and Dialogflow provide features for testing and analyzing chatbot performance.
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