How do I set up a ticketing system for my business?
An example of an AI chatbot conversation about setting up a ticketing system for efficient customer support.
How do I set up a ticketing system for my business?
Setting up a ticketing system involves choosing software, configuring it, and training your team. Do you have a specific software in mind?
I was thinking about using Zendesk. What are the first steps?
Great choice! First, sign up for a Zendesk account. Then, customize your ticket fields and set up your support channels.
How can I integrate it with my website?
You can integrate Zendesk with your website by adding a widget or using their API. Would you like detailed steps for that?
Yes, please provide the steps for adding a widget.
To add a widget, go to the Admin panel, select 'Channels', then 'Web Widget', and follow the instructions to embed the code on your site.
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