When is the best time to send review requests?
An example of an AI chatbot conversation about timing for review requests.
When is the best time to send review requests to my customers?
The best time to send review requests is usually shortly after a purchase or service experience, ideally within 1-3 days.
Why is it important to send them soon after the experience?
Sending requests soon after the experience ensures that the customer's feedback is fresh and more accurate.
Are there specific days or times that work better for sending these requests?
Yes, studies show that sending requests on weekdays, especially Tuesday to Thursday, tends to yield better response rates.
What if I don't get responses? How can I improve my chances?
You can improve your chances by personalizing your requests, offering incentives, or following up with a gentle reminder.
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