What are some tips for effective mediation?

What are some tips for effective mediation?

Effective mediation involves active listening, neutrality, and creating a safe environment for dialogue.

How can I ensure both parties feel heard?

Encourage each party to express their views fully before responding, and summarize their points to show understanding.

What if the parties start to argue?

If arguments arise, intervene calmly, remind them of the purpose of mediation, and refocus on the issues at hand.

Are there specific techniques I should use?

Yes, techniques like brainstorming solutions together and using 'I' statements can help facilitate constructive communication.

How do I know when to end the mediation?

End the mediation when both parties reach a mutual agreement or if it becomes clear that no progress can be made.