What are some effective tools for customer engagement?
There are several effective tools for customer engagement, including CRM systems, chatbots, and social media platforms.
Can you recommend specific CRM tools?
Sure! Some popular CRM tools include Salesforce, HubSpot, and Zoho CRM.
How can chatbots improve customer engagement?
Chatbots can provide instant responses, handle multiple inquiries simultaneously, and offer personalized experiences.
What role does social media play in customer engagement?
Social media allows businesses to interact directly with customers, gather feedback, and promote products effectively.
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