What are the best tools for support teams?
There are several great tools for support teams, including Zendesk, Freshdesk, and Intercom. Each offers unique features.
Can you tell me more about Zendesk?
Zendesk is a customer service platform that provides ticketing, self-service, and customer support features. It's user-friendly.
What about Freshdesk? How does it compare?
Freshdesk is similar to Zendesk but often praised for its pricing and ease of use. It also offers automation features.
Are there any free tools available?
Yes, tools like HubSpot Service Hub and Zoho Desk offer free tiers with essential features for small teams.
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