What are the top KPI metrics I should track for my business?
An example of an AI chatbot conversation about key performance indicators for business tracking.
What are the top KPI metrics I should track for my business?
The top KPI metrics to track include revenue growth, customer acquisition cost, customer lifetime value, and net profit margin.
How do I calculate customer acquisition cost?
Customer acquisition cost (CAC) is calculated by dividing the total cost of acquiring customers (marketing expenses, sales expenses) by the number of new customers acquired.
What is a good customer lifetime value?
A good customer lifetime value (CLV) varies by industry, but generally, a CLV that is at least three times the CAC is considered healthy.
Can you explain net profit margin?
Net profit margin is calculated by dividing net profit by total revenue, expressed as a percentage. It shows how much profit a company makes for every dollar of revenue.
What other KPIs should I consider?
Other important KPIs include churn rate, employee satisfaction, and operational efficiency metrics.
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