How can I track client satisfaction effectively?
You can track client satisfaction through surveys, feedback forms, and regular check-ins.
What types of questions should I include in a survey?
Include questions about overall satisfaction, specific service feedback, and likelihood to recommend.
How often should I conduct these surveys?
It's best to conduct surveys quarterly or after major interactions to get timely feedback.
Can you suggest some tools for creating surveys?
Sure! Tools like SurveyMonkey, Google Forms, and Typeform are great for creating surveys.
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