What can I do if my train is delayed?
If your train is delayed, you may be eligible for compensation depending on the duration of the delay and the train company’s policy.
How do I claim compensation for a delayed train?
You can usually claim compensation by filling out a form on the train company's website or contacting their customer service.
What information do I need to provide for the claim?
You'll typically need your ticket details, the train number, and the duration of the delay.
Is there a time limit for making a claim?
Yes, most companies have a time limit, often between 28 days to 6 months after the delay.
Can I get compensation if I bought my ticket from a third party?
Yes, you can still claim compensation, but you may need to go through the third party to process your claim.
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