How can AI be trained to provide better customer support?
AI can be trained using large datasets of customer interactions to understand common issues and responses.
What types of data are most useful for training?
Customer service transcripts, chat logs, and feedback surveys are all valuable for training AI.
How do you ensure the AI understands context?
Context can be maintained by using advanced NLP techniques and training on diverse conversation scenarios.
Can AI handle complex customer queries?
Yes, with proper training, AI can manage complex queries by breaking them down and providing relevant information.
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