What are the key components of effective training for public transport staff?
Effective training should include safety protocols, customer service skills, and operational procedures.
How can we incorporate technology into the training process?
Using virtual reality simulations and online training modules can enhance learning and engagement.
What are some common challenges faced during training?
Common challenges include varying skill levels among staff, time constraints, and keeping training materials up-to-date.
Can you suggest some best practices for ongoing training?
Regular refresher courses, feedback sessions, and mentorship programs are great for ongoing staff development.
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