What are some user experiences with transport apps?
Many users find transport apps convenient for planning their journeys, but experiences can vary widely.
Can you give me some specific examples of positive experiences?
Sure! Users often appreciate real-time tracking, easy payment options, and user-friendly interfaces.
What about negative experiences?
Some users report issues like inaccurate arrival times, app crashes, or poor customer service.
How do these experiences affect their overall satisfaction?
Overall satisfaction can be heavily influenced by the reliability and ease of use of the app.
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