What are the top trends in eCommerce for 2023?
Some key trends include personalized shopping experiences, increased use of AI, and sustainability in packaging.
How is AI changing the eCommerce landscape?
AI is enhancing customer service through chatbots, improving inventory management, and personalizing marketing strategies.
What role does social media play in eCommerce?
Social media is crucial for brand awareness, driving traffic to online stores, and facilitating direct sales through platforms.
Can you explain the importance of mobile shopping?
Mobile shopping is vital as it allows consumers to shop anytime, anywhere, and accounts for a significant portion of online sales.
What are some challenges eCommerce businesses face in 2023?
Challenges include supply chain disruptions, cybersecurity threats, and keeping up with changing consumer preferences.
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