How can I fix issues with my discussion tool?
An example of an AI chatbot conversation about troubleshooting discussion tool issues.
I'm having trouble with my discussion tool. It keeps crashing when I try to start a new conversation.
I'm sorry to hear that! Let's troubleshoot this. Can you tell me what device and browser you're using?
I'm on a Windows laptop using Chrome.
Thanks for the info! Have you tried clearing your browser cache or disabling any extensions?
I haven't tried that yet. How do I clear the cache?
You can clear the cache by going to Chrome settings, then 'Privacy and security', and selecting 'Clear browsing data'. Make sure to select 'Cached images and files'.
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