How can I fix discrepancies in my eCommerce sales reports?
An example of an AI chatbot conversation about troubleshooting eCommerce reports.
How can I fix discrepancies in my eCommerce sales reports?
First, can you specify what kind of discrepancies you're seeing? Are they related to sales numbers, inventory, or something else?
I'm seeing a difference between the sales reported on my website and what my payment processor shows.
That could be due to several reasons. Have you checked if there are any pending transactions or refunds that might not be reflected in your reports?
Yes, I checked, and there are no pending transactions. What else could be the issue?
Another possibility is that there might be a delay in data syncing between your eCommerce platform and the payment processor. Have you tried refreshing the reports or checking the integration settings?
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