How do I troubleshoot MFA issues?
An example of an AI chatbot conversation about troubleshooting multi-factor authentication issues.
I'm having trouble with my multi-factor authentication. Can you help?
Of course! What specific issue are you encountering with MFA?
I can't receive the verification code on my phone.
Have you checked if your phone has a good signal and if the number is correct in your account settings?
Yes, the number is correct and I have signal, but I still don't get the code.
You might want to try restarting your phone or checking if there's any app blocking the messages. Also, consider using an alternative method like an authenticator app.
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