How do I fix scanning issues with my printer?
An example of an AI chatbot conversation about troubleshooting scanning apps.
I'm having trouble scanning documents with my printer. What should I do?
Let's troubleshoot this together. Can you tell me the model of your printer and the scanning app you're using?
I'm using an HP LaserJet Pro and the HP Smart app.
Thanks! First, ensure that your printer is connected to the same Wi-Fi network as your device. Can you check that?
Yes, they are on the same network. But the app still says it can't find the printer.
Try restarting both your printer and your device. Sometimes a simple reboot can resolve connectivity issues.
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