How do I fix my streaming device that won't connect to Wi-Fi?
Let's start by checking a few things. Can you tell me the brand and model of your streaming device?
It's a Roku Streaming Stick.
Great! First, make sure your Wi-Fi network is working. Can you connect to the internet on another device?
Yes, my phone is connected to Wi-Fi just fine.
Perfect! Now, try restarting your Roku device. Unplug it from the power source, wait for 10 seconds, and then plug it back in.
I did that, and now it’s showing the Wi-Fi networks. I’ll try to connect again.
Awesome! Let me know if it connects successfully.
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