How can I fix my Wi-Fi connection issues?
Let's start by checking if your device is connected to the right network. Can you confirm that?
Yes, I'm connected to my home network, but the internet is still not working.
Okay, try restarting your router. Unplug it for about 10 seconds and then plug it back in. Let me know if that helps.
I restarted the router, but I'm still having issues.
Let's check if other devices can connect to the internet. Are you able to connect with your phone or another device?
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