How does trust differ between the private and public sectors?
Trust in the private sector often hinges on brand reputation and customer service, while in the public sector, it relates more to transparency and accountability.
What factors influence trust in these sectors?
Key factors include transparency, past performance, communication, and the perceived integrity of the organizations involved.
Can you give examples of trust issues in both sectors?
In the private sector, issues like data breaches can erode trust. In the public sector, scandals or lack of transparency can lead to distrust among citizens.
How can organizations improve trust?
Organizations can improve trust by enhancing transparency, engaging with stakeholders, and consistently delivering on promises.
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