How can I better understand my customers' needs?
An example of an AI chatbot conversation about understanding customer needs.
How can I better understand my customers' needs?
You can start by conducting surveys, interviews, and analyzing customer feedback.
What specific questions should I ask in a survey?
Ask about their preferences, pain points, and what features they value most in your product.
How often should I gather this feedback?
Regularly, at least quarterly, to stay updated on changing customer needs.
Can you suggest tools for analyzing customer feedback?
Sure! Tools like SurveyMonkey, Typeform, and Google Forms are great for surveys.
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