What is emotional intelligence and why is it important?

What is emotional intelligence and why is it important?

Emotional intelligence (EI) is the ability to recognize, understand, and manage our own emotions and the emotions of others. It's important because it helps improve communication, relationships, and decision-making.

Can you give me some examples of emotional intelligence in action?

Sure! For instance, a manager who notices a team member is upset and takes the time to talk to them shows emotional intelligence. Another example is someone who can stay calm and composed during a stressful situation.

How can I improve my emotional intelligence?

You can improve your emotional intelligence by practicing self-awareness, actively listening to others, and reflecting on your emotional responses in different situations.

Are there any books you recommend on this topic?

Yes! Some great books include 'Emotional Intelligence' by Daniel Goleman and 'The Emotionally Intelligent Manager' by David R. Caruso and Peter Salovey.