What is GDPR and how does it affect my eCommerce business?
An example of an AI chatbot conversation about understanding GDPR for eCommerce.
What is GDPR and how does it affect my eCommerce business?
GDPR stands for General Data Protection Regulation. It is a regulation in EU law on data protection and privacy. For eCommerce, it means you must ensure that customer data is collected, stored, and processed in compliance with these regulations.
What specific customer data do I need to protect?
You need to protect personal data such as names, addresses, email addresses, payment information, and any other data that can identify an individual.
What are the penalties for not complying with GDPR?
Penalties can be severe, including fines of up to 4% of your annual global turnover or €20 million, whichever is higher.
How can I ensure my eCommerce site is GDPR compliant?
You can ensure compliance by implementing clear privacy policies, obtaining explicit consent from users, and allowing them to access or delete their data.
Are there any tools to help with GDPR compliance?
Yes, there are several tools available, such as OneTrust, TrustArc, and Cookiebot, which can help manage compliance and user consent.
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