What are user intents in AI chatbots?
An example of an AI chatbot conversation about understanding user intents in AI chatbots.
What are user intents in AI chatbots?
User intents refer to the goals or purposes behind a user's input. They help chatbots understand what the user wants.
Can you give me some examples of user intents?
Sure! Examples include asking for information, making a reservation, or requesting support.
How do chatbots identify these intents?
Chatbots use natural language processing (NLP) and machine learning to analyze user input and match it to predefined intents.
What happens if the chatbot doesn't understand the intent?
If the intent is unclear, the chatbot may ask clarifying questions or provide options to guide the user.
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