What are service charges and how do they work?
An example of an AI chatbot conversation about understanding service charges.
What are service charges and how do they work?
Service charges are fees added to your bill for services provided, often seen in restaurants or hotels.
Are service charges mandatory?
It depends on the establishment. Some places include them automatically, while others leave it to the customer's discretion.
How can I dispute a service charge?
You can dispute a service charge by contacting the business directly and explaining your concerns.
Do service charges go to the staff?
Yes, in many cases, service charges are distributed to the staff, but it's best to check the policy of the specific business.
Can I refuse to pay a service charge?
You can refuse to pay if you believe the service was unsatisfactory, but it's advisable to discuss it with the management first.
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