How can I improve user satisfaction with my product?
To improve user satisfaction, consider gathering feedback through surveys and analyzing user behavior.
What specific metrics should I focus on?
Focus on Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES).
How often should I collect feedback?
Regularly, ideally after key interactions or at least quarterly to stay updated on user needs.
Can you suggest some effective survey questions?
Sure! Ask about overall satisfaction, likelihood to recommend, and specific feature feedback.
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