How can I update the persona of my chatbot?
You can update your chatbot's persona by adjusting its tone, language style, and personality traits in the settings.
What specific traits can I change?
You can change traits like friendliness, formality, humor, and empathy to better match your brand's voice.
Can I test the new persona before going live?
Yes, most platforms offer a testing environment where you can interact with the chatbot and see how it responds.
How often should I update the chatbot's persona?
It's good practice to review and update your chatbot's persona regularly, especially after major brand changes or user feedback.
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