What are some use cases for request-reply in AI chatbots?
Request-reply is commonly used in customer support, where users ask questions and receive immediate answers.
Can you give me an example of a customer support scenario?
Sure! A user might ask, 'What are your store hours?' and the chatbot would reply with the specific hours.
Are there any other industries that use this?
Yes, it's also used in healthcare for appointment scheduling and in finance for account inquiries.
How does it improve user experience?
It provides quick responses, reduces wait times, and allows users to get information anytime.
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