How do typing indicators improve user experience in chatbots?
An example of an AI chatbot conversation about user experience and typing indicators.
How do typing indicators improve user experience in chatbots?
Typing indicators help users feel engaged and informed, reducing uncertainty about when to expect a response.
Can you give me an example of a good typing indicator?
A good typing indicator might show three dots or a message like 'Assistant is typing...' to signal that a response is coming.
What happens if the typing indicator is too slow?
If the typing indicator is too slow, it can lead to frustration and a feeling of unresponsiveness from the chatbot.
Are there any downsides to using typing indicators?
Yes, if overused or poorly timed, typing indicators can create anxiety or disrupt the flow of conversation.
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