How do empathic chatbots enhance user experience?
Empathic chatbots enhance user experience by understanding emotions and providing personalized responses.
Can you give me an example of how that works in practice?
Sure! For instance, if a user expresses frustration, an empathic chatbot might respond with understanding and offer solutions.
What are some benefits of using empathic chatbots over traditional ones?
Benefits include improved user satisfaction, increased engagement, and a more human-like interaction.
Are there any limitations to empathic chatbots?
Yes, they may struggle with complex emotions and require continuous training to improve their responses.
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